3jl Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal data 3jl collects, how we use it, and the rights you have as a player in the Philippines. We are committed to keeping your information safe and transparent.

Last updated: 2025 Philippines Data Protected

How We Handle Your Personal Data

Important: By registering an account or using the 3jl platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you have questions about how your data is handled, please contact our support team.

1. Information We Collect

When you register and use 3jl, we collect personal information necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and payment details. We also collect technical data such as your IP address, device type, browser information, and session activity to ensure platform security and improve your experience. Identity verification documents may be requested to confirm your eligibility and comply with anti-money laundering requirements. All information collected is limited to what is necessary for the purposes described in this policy.

2. How We Use Your Information

Your personal data is used to create and manage your account, process deposits and withdrawals in Philippine pesos, and deliver the gaming services you have requested. We use your contact details to send important account notifications, security alerts, and updates about changes to our terms or policies. Transaction data helps us detect and prevent fraud, money laundering, and other prohibited activities on the platform. We may also use aggregated, anonymised data to analyse platform performance and improve our services for all players in the Philippines. We do not use your personal data for automated decision-making that produces significant legal effects without human review.

3. Sharing of Personal Data

3jl does not sell your personal data to third parties for marketing or commercial purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners — all of whom are bound by strict confidentiality obligations. Where required by Philippine law or a valid legal order, we may disclose your data to regulatory authorities, law enforcement agencies, or courts. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. All third-party recipients of your data are required to handle it in accordance with applicable data protection standards.

4. Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to meet anti-money laundering compliance requirements. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data retentionschedules. You may request early deletion of your data subject to our legal obligations by contacting our support team directly.

5. Cookies and Tracking Technologies

3jl uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with the platform. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most used and where improvements can be made, but these do not identify you personally. You can manage non-essential cookie preferences through your browser settings at any time. Continued use of the platform after being informed of our cookie practices constitutes your acceptance of their use.

6. Security Measures

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 3jl platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security assessments and promptly address any vulnerabilities identified. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities in accordance with applicable law.

7. Your Rights as a Data Subject

As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and ask for your data to be deleted where no legal obligation requires us to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a complaint is being resolved. To exercise any of these rights, please contact our support team with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection regulations. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

8. Children's Privacy

The 3jl platform is strictly intended for adults aged 21 and above in the Philippines. We do not knowingly collect personal data from individuals under the legal gaming age. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete all associated data. Parents or guardians who believe their child has accessed the platform should contact our support team without delay. We take the protection of minors seriously and support all responsible gaming initiatives in the Philippines.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or in-platform message. Your continued use of the 3jl platform after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being protected. If you disagree with any changes, you may close your account and request deletion of your personal data.

Your Data Rights at a Glance

A quick summary of the key rights you hold as a 3jl member in the Philippines.

Right to Access

You can request a copy of the personal data we hold about you at any time. We will provide this in a clear, readable format within a reasonable timeframe.

Right to Correction

If any of your personal details are inaccurate or out of date, you have the right to request that we correct them promptly through our support team.

Right to Deletion

Where we are not legally required to retain your data, you may request its deletion. We will process such requests in line with our retention obligations.

Right to Object

You may object to certain types of data processing, including direct marketing. We will honour valid objections without penalty to your account status.

Right to Restriction

While a data complaint is being investigated, you can ask us to restrict how we process your information until the matter is fully resolved.

Right to Complain

If you are unsatisfied with how we handle your data, you have the right to file a complaint with the National Privacy Commission of the Philippines.

Questions About Your Privacy?

Our support team is ready to help with any data-related questions. You can also review our full Terms and Conditions or visit the FAQ for more information.